Shipping policy
We value convenience and a smooth customer experience. That's why we work together with several trusted logistics partners to get your order to you safely, including DHL, Royal Mail, Evri and other reliable carriers.
Delivery
- United Kingdom: 5–10 business days
- United States: 5–10 business days
- Canada: 5–10 business days
Orders are processed within 1–2 business days and shipped shortly after from our international distribution centres.
During periods of high demand, processing times may take a little longer. This applies in particular around busy sales periods such as Black Friday.
Shipping costs
- United Kingdom: Free
- United States: Free
- Canada: Free
Worldwide shipping
At the moment we only deliver within the United Kingdom, United States and Canada. Would you like an order shipped to another country? Feel free to email us at help@flyteon.com and we'll look at the possibilities together.
Address details
Please double-check during checkout that all your address details are correct. In the case of incorrect or missing information, we may have to pause processing and contact you until everything is complete, which can delay your order.
Track & Trace
For every order, you'll receive a confirmation email once your order is placed, and a second email once it has shipped (check your junk/spam folder if you can't find it). This email contains your Track & Trace link so you can follow your parcel every step of the way.
Did something go wrong?
Please get in touch promptly at help@flyteon.com and we'll be happy to help you trace your parcel.