Privacy policy
This privacy policy may change from time to time if new developments give reason to do so. The most up-to-date privacy policy can be found on the Playbino website.
We are aware that you place your trust in us. We therefore consider it our responsibility to protect your privacy. On this page we let you know which data we collect when you use our website, why we collect this data and how we use it to improve your user experience. That way you understand exactly how we work.
This privacy policy applies to the services of Playbino. You should be aware that Playbino is not responsible for the privacy policy of other sites and sources. By using this website, you indicate that you accept the privacy policy.
Playbino respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.
Our use of collected data
Use of our services
When you sign up for one of our services, we ask you to provide personal data. This data is used to be able to carry out the service. The data is stored on Playbino’s own secure servers or those of a third party. We will not combine this data with other personal data we hold.
Communication
When you send email or other messages to us, we may keep those messages. Sometimes we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and respond to your requests. The data is stored on Playbino’s own secure servers or those of a third party. We will not combine this data with other personal data we hold.
Cookies and Google Analytics
We use cookies on this website. A cookie is a simple small file that is sent along with pages of this website and stored by your browser on the hard drive of your computer.
Google Analytics 4 (GA4)
We use Google Analytics 4 to track how visitors use our website. The information Google collects is anonymised as much as possible. Your IP address is explicitly not passed on. The information obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Google uses this information to track how our website is used, to provide us with reports about the website, and to offer its advertisers information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on Google’s behalf. We have no influence on this.
Functional and analytical cookies
First of all, we use functional cookies that are necessary to make the website work (for example, to keep products in your shopping cart). In addition, we use analytical cookies (such as GA4) to improve our website and marketing cookies to be able to show you relevant advertisements based on your interests.
Managing cookies
On your first visit to our website, we already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.
Purposes
We do not collect or use information for purposes other than the purposes described in this privacy policy, unless we have obtained your consent for this in advance.
Third parties and logistics partners
For the handling of your order, we work together with various external parties. Your data is shared with:
- Shopify: For managing our web store and processing your order.
- Payment providers (Mollie & Shopify Payments): For securely handling payments via iDEAL, credit card or other payment methods.
- Logistics partners: To deliver your parcel from our distribution centres in Asia to you, we share the necessary address details with shipping services such as PostNL, DHL and their international partners.
Our partners are obliged to respect your privacy and to use data solely for the purpose for which it was provided.
Changes
This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement regularly.
Choices regarding personal data
We offer all visitors the option to view, change or delete all personal information currently provided to us.
Adjusting/unsubscribing from the newsletter service
At the bottom of every mailing, you will find the option to adjust your details or to unsubscribe.
Adjusting/unsubscribing from communication
If you wish to adjust your data or have yourself removed from our files, you can contact us. See the contact details below.
Disabling cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some functions and services, on our and other websites, may not function correctly if cookies are disabled in your browser.
Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us via: help@playbino.nl.